A new article written by me, Anne Beschnett and Emily Reimer, “Who is Sitting at the Reference Desk?: The Ever-Changing Concept of Staffing the Reference Desk at the Bio-Medical Library” Vol 3, No 1 (2011): 46-49 was just published in the librarian publication Collaborative Librarianship. You can read it at http://www.collaborativelibrarianship.org/
Who is Sitting at the Reference Desk 2011
Aho Beschnett & Reimer_ Who is Sitting at the Reference Desk_